Same plan, up to 20% cheaper on the web.Subscribe on Neurobro Web instead of the App Store or Google Play.
Tiers
Basic
Free for everyone 5 messages / day
1 Heavy message / day on web
Neurobro’s IQ 110
0.50% trading fee
Basic AI analysis
1 Heavy message / day on web
Neurobro’s IQ 110
0.50% trading fee
Basic AI analysis
Pro
Everything in Basic, plus: 25 messages / day
5 Heavy messages / day on web
Neurobro’s IQ 140
0.40% trading fee
Early access to features
Fast responses
Priority support
5 Heavy messages / day on web
Neurobro’s IQ 140
0.40% trading fee
Early access to features
Fast responses
Priority support
Ultra
Everything in Pro, plus: 100 messages / day
25 Heavy messages / day on web
Neurobro’s IQ 180
0.30% trading fee
Alpha report
Personalized memory
Advanced customization
25 Heavy messages / day on web
Neurobro’s IQ 180
0.30% trading fee
Alpha report
Personalized memory
Advanced customization
How to subscribe
Upgrade to Pro or Ultra whenever you want:- Web - pay by card on Neurobro Web, monthly or yearly. Paying for a year costs less than paying month by month. Manage or cancel under Manage subscription.
- Mobile - buy through the App Store or Google Play, and manage or cancel in your store’s subscription settings.
Billing questions
Can I cancel anytime?
Can I cancel anytime?
Yes. Cancelling stops your next renewal - you keep access until the current period ends. Cancel wherever you subscribed: on Neurobro Web, or in the App Store or Google Play.
Can I get a refund?
Can I get a refund?
A period that has already been billed is not refunded. Mobile purchases are handled by the App Store or Google Play, so request any refund there; web (card) subscription fees are non-refundable except where required by law or granted at our discretion. Full detail in our Terms of Use.
I subscribed in the app. Can I switch to the web price?
I subscribed in the app. Can I switch to the web price?
Yes. Your plan is managed where you bought it, so first cancel it in the App Store or Google Play. When your current period ends, subscribe on Neurobro Web.Deleting or uninstalling the app does not cancel a subscription.
I paid, but I still see Basic. What do I do?
I paid, but I still see Basic. What do I do?
Check that you’re signed in with the same Neurobro Pass you subscribed with. If you bought in the app, tap Restore purchases on the app’s subscription screen.Still on Basic? Contact support.
What happens when my plan ends?
What happens when my plan ends?
You move back to Basic. Basic message limits and the 0.50% trading fee apply again, and the Pro or Ultra extras switch off.Your account, chats and NeuroWallet stay as they are, and you can subscribe again any time.
How do I change my card, see my billing history, or fix a failed payment?
How do I change my card, see my billing history, or fix a failed payment?
On the web, open Manage subscription in Neurobro Web. For App Store or Google Play purchases, use your store’s payment settings and purchase history.If a renewal payment fails, update your payment method there to keep your plan. If the payment can’t be collected, you move back to Basic.
Does deleting my account cancel my plan?
Does deleting my account cancel my plan?
No. Pro and Ultra are billed by the store or payment provider you subscribed through, so the plan keeps renewing after the account is gone. Cancel first, then follow Account deletion.
I have a subscription and a special grant. Which plan applies?
I have a subscription and a special grant. Which plan applies?
The higher one. Your effective tier is always the highest of your subscription or any special grant.